Privacy Policy

1. About DUPR

Dupr, Inc. ("the Company," "we," "us," or "our") operates DUPR, a portable pickleball skill-rating platform. DUPR gives players a personal rating number that follows them across participating clubs and events. This Privacy Policy explains how the Company handles information used to create player accounts, process club-submitted match results, calculate ratings, and support rated events.

The Company is based at 1401 Lawrence Street, Suite 900, Denver, CO 80202. This policy applies to information processed through godupr.com and the DUPR services described here.

2. Information the Company Collects

When a player registers for DUPR, the Company collects the player's name, email address, and password. Passwords are stored in hashed form rather than as the password entered during registration.

Club directors submit match results for rated sessions. Those results may include the match date, opponent, score, outcome, and location. The Company uses those submissions to maintain the player's match history and calculate the player's DUPR rating.

The Company also processes the computed skill rating, a tier label such as "3.8 Intermediate," and the player's rating trend over time. When a player searches the club directory, the Company uses an approximate location, such as a city or region, to help identify nearby clubs.

For events, the Company processes organizer-provided player rosters, bracket assignments, and event results. Contact form submissions may contain the sender's name, email address, subject, and message content.

The Company receives payment information for paid subscriptions, including the Pro player plan priced at $4.99 per month and club plans priced from $49 to $149 per month. A third-party payment processor handles those payments, and the Company does not store raw card numbers.

When the DUPR website or services are used, the Company processes technical and session data, including IP address, browser type, device class, pages visited, and session identifiers.

3. How the Company Uses Information

The Company uses registration information to create and administer DUPR player accounts and to communicate through the email address associated with an account.

The Company uses club-submitted match dates, opponents, scores, outcomes, and locations to maintain match history and run the DUPR rating algorithm. The algorithm computes and updates player ratings, tier labels, and rating trends so a player's rating can be used across participating clubs and events.

The Company uses club directory search locations to help players find nearby participating clubs. It uses organizer rosters, bracket assignments, and event results to support skill-balanced tournament brackets and preserve event results within the DUPR platform.

The Company uses contact form information to review and respond to messages. It uses technical and session data to operate the website and DUPR sessions, understand which pages are visited, and associate activity with the relevant session.

The Company uses payment information through its third-party payment processor to support paid Pro player and club subscriptions. The Company does not use raw card numbers because it does not store them.

4. How Information Moves Through DUPR

Club directors submit match results to the Company so the results can be processed into player match histories and ratings. This club-to-player data flow allows a player's DUPR rating to be used at participating clubs and events instead of being limited to one location.

Organizers use DUPR-verified ratings with event rosters and bracket assignments to generate skill-balanced tournament brackets. Event results are processed as part of the event information associated with the DUPR platform.

When a player purchases a paid subscription, payment information is provided to the Company's third-party payment processor for payment processing. The Company does not store raw card numbers.

The Company does not sell personal information. The Company does not share personal information for cross-context behavioral advertising.

5. Paid Subscriptions and Payment Information

DUPR offers a Pro player subscription for $4.99 per month and club plans priced from $49 to $149 per month. The Company uses a third-party payment processor to process subscription payments.

The Company does not store raw card numbers. Payment information handled by the payment processor remains subject to that processor's own terms and privacy practices. The Company retains the subscription-related information needed to associate a paid plan with the relevant player or club account.

6. Retention and Account Records

The Company retains player account information, match history, computed ratings, tier labels, and rating trends for as long as those records are needed to operate DUPR's portable rating service and allow ratings to follow players across participating clubs and events.

The Company retains club-submitted match results and organizer event information as needed to maintain the rating history, process future rating updates, support tournament brackets, and preserve event results within the DUPR service.

Contact form messages, subscription information, and technical or session data are retained as needed for the specific communication, subscription, website operation, or session activity for which they were processed. The Company may retain information when necessary to address a request or comply with applicable legal obligations.

7. Your DUPR Information

Players can contact the Company about the name, email address, and account information associated with their DUPR registration. A request should identify the account or information at issue so the Company can review it in the context of the player's DUPR record.

Because match results submitted by club directors support the rating algorithm, a request concerning a player's match history may involve the date, opponent, score, outcome, or location of a particular rated match. The Company reviews those requests in relation to the rating history and event records maintained by DUPR.

Colorado residents have the rights described in Section 9. California visitors have the rights described in Section 9.5. Requests may also be sent to [email protected].

8. Technical and Session Information

When someone visits godupr.com or uses a DUPR session, the Company processes the IP address, browser type, device class, pages visited, and session identifiers associated with that activity.

The Company uses this information in connection with the website and platform sessions through which players register, search for nearby clubs, review rating-related information, and participate in DUPR-supported club or event activity. The Company's technical records are handled in connection with those DUPR interactions rather than as part of the match-rating data itself.

9. Colorado Residents (CPA)

Under the Colorado Privacy Act ("CPA"), Colorado residents have the following rights with respect to personal data we control.

9.1 Your CPA Rights

• Right of Access: confirm whether we are processing your personal data and obtain a copy.
• Right to Correction: correct inaccuracies, considering the nature and purposes of processing.
• Right to Deletion: request deletion of personal data concerning you.
• Right to Data Portability: obtain a portable copy where technically feasible (up to twice per year).
• Right to Opt Out: opt out of (a) targeted advertising, (b) sale of personal data, and (c) profiling that produces legal or similarly significant effects.

9.2 Universal Opt-Out Mechanism

We honor browser-transmitted universal opt-out signals, including the Global Privacy Control ("GPC"), as a request to opt out of sale and targeted advertising. Configuring GPC in your browser is sufficient; no separate request is required.

9.3 How to Exercise

Submit a request by emailing [email protected]. We respond within 45 days; one 45-day extension is available where reasonably necessary, with notice.

9.4 Appeal

You may appeal a denial by replying to our response email. If we maintain the denial, you may contact the Colorado Attorney General at coag.gov.

9.5 California Visitors

If you are a California resident visiting from another state, you may also exercise the rights granted under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"), including the right to know, the right to delete, the right to correct, and the right to opt out of sale or sharing. We do not sell personal information and do not "share" personal information for cross-context behavioral advertising.

To submit a CCPA / CPRA request, email [email protected] with the subject line "California Privacy Request."

10. Changes to This Policy

The Company may update this Privacy Policy when DUPR's rating platform, participating club network, match-result processing, event features, or payment integrations change. The date at the top of this policy identifies the most recent update. The current version applies to information processed through godupr.com after it is posted.

11. Contact

Questions about this Privacy Policy or information processed through DUPR may be sent to [email protected] or by phone at +1 (720) 491-0286.